Employment Opportunities

Apply Today

The RAPS Animal Hospital, operated by the Regional Animal Protection Society, is a full service veterinary facility. We are motivated by our love of animals and the desire to save and improve as many lives as possible – not by profits. We are always on the look out for talented individuals to join our team.

RAPS is recognized as the “Best Veterinarian Hospital”, “Best Community Organization”, Best “Local Heroes” and “Best Charity Business Leadership” awards that demonstrate we are a fantastic place to work. We have 6,000 sq ft of space and provide full services (most surgeries) and are a well-equipped hospital. RAPS Animal Hospital motto is “helping animals and their people.” We are an innovative group looking for creative ways to help everyone, including providing interest free payment plans and subsidized care. Please see our TV reality show called “Pets & Pickers” to learn more about us. We have B.C.’s only hyperbaric oxygen chamber for pets. We provide emergency transport and we do home euthanasia. We have Canada’s largest cat sanctuary providing our vets with hands on shelter medicine experience.

You will also join us in providing services to the general public – the revenue from which is reinvested in RAPS programs to do more good for more animals. That means your dedication not only helps the animals we care for directly, but supports homeless, abandoned and endangered animals throughout our region.

The RAPS Animal Hospital team, made up of deeply devoted, compassionate veterinarians, vet techs and vet office staff and supported by a powerful cadre of trained and equipped support volunteers, is proud of the individualized attention we provide to the animals and our parallel commitment to a respectful, balanced, gratifying and rewarding work environment.

​Our facility is equipped with brand-new, industry-leading equipment. This is an opportunity for you to practice your knowledge and grow your expertise in a supportive, progressive hospital.

Junior Veterinary Assistant Duties and Responsibilities
Responsibilities include but are not limited, to:

• Clean the animal environment to ensure that it’s clean and danger free for the animals. This includes applying disinfectants to kill germs and bathing the animals to keep them clean
• Ensure the hospital is clean at all times, including all surfaces, floors, walls and equipment and public common areas, as well as oversee hospital laundry needs

• Clean and maintain the surgical room in preparation for procedures including sterilizing the surgical equipment to prevent contamination and disease transmission, as directed by veterinary personnel

• Provide exceptional and professional interactions with staff cohorts at all times
• Treat all volunteers and RAPS members with the highest respect
• Provide exceptional customer/client care and representing RAPS in the most highly professional manner at all times, in all public and staff only areas of the hospital, on the phone and through electronic communication mediums
• Assist with all front line public facing duties including reception, as requested
• Provide reception support, including:
• Answering phones
• Booking appointments
• Providing follow up to customers and clients
• Issuing invoices and taking payments
• Assisting customer and clients to waiting room or exam rooms
• Providing front line sales
• Taking donations from the public
• Assisting with mail and package deliveries
• All other front line reception duties as required
• Greet patients and clients and their owners as they arrive, inquire the reasons for visit, and show them to an examining room, as requested by veterinary personnel

• Assist vet personnel, taking the animals’ vital signs including measuring the animals’ weight, blood pressure, breathing rate, etc.
• Help vet staff to prepare animals for testing by collecting their blood, urine, and tissue samples needed to carry out test for diagnosis.
• Assist with providing patient restraint during procedures and examinations
• Assist vet staff with radiology procedures, as needed
• Help feed, bathe and care for patients in our facility
• Help prepare instruments and medications, as directed by veterinary personnel
• Help calm and soothe anxious patients
• Adhere to hospital’s safety and wellness regulations
• Help maintain clear, accurate medical records of all animals attended to at the clinic and answer all inquiries made by clients at the front desk, as directed by veterinary personnel

• Assist with RAPS Society duties inside and outside the hospital as required

• Assist with the hospital retail centre including reception desk when required
• Assist with all duties assigned by the RAPS CEO or DVM on duty, based on the business imperatives of RAPS
• Reassignment of duties may be required based on the business imperatives of RAPS, which includes assisting the shelter, sanctuary, thrift store or administration offices
• Must be willing to work weekends and evenings as required

​Although the job requires a great deal of collaboration with Veterinarians, Vet Techs, and Veterinary Office Assistants, Junior Assistants are expected to have initiative and to work independently in getting the job done.

Junior Veterinary Office Assistant Skills & Qualifications

• Have experience working with animals
• Be passionate about animals
• Be passionate about RAPS
• Be patient and calm
• Be attentive to detail
• Be physically fit to help restrain pets as needed
• Be overly friendly to customers/clients and their patients
• A positive, constructive, "can-do" attitude and be willing to work independently
• Must be willing to clean and do laundry duties, to maintain a sterile hospital environment
• Have good interpersonal and verbal communication skills to attend to visitors at the front desk and animal owners
• Great phone communication and customer services
• Use of IDEXX Cornerstone practice-management / client software considered an asset
• Willingness to assist other vet staff with any situation that comes up

• Microsoft office computer proficiencies
• Must be willing to work weekends as needed

Job Type: Full-time
Salary: $16.00-$18.00 per hour
Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Schedule:

• 10 hour shift